As a stakeholder you must bear in mind that whatever you report through this portal will trigger into motion a process carefully designed to take your report to its logical conclusion- a process which will require resources, effort and time.
Therefore as a responsible and conscientious reporter:
- You must discharge your duty towards your organization by a completely honest and bonafide expression of your concerns.
- You must report truthfully, ethically and in good faith without any malafide intent or ulterior motive.
- You must not lodge any false, malicious, frivolous or vexatious reports.
- You must not lodge reports only out of professional rivalry or jealousy or with the intent of settling personal grudges.
- You must ensure to the best of your abilities that what you report is borne out of facts and is backed by some cogent evidence.
- You must avoid reporting based on assumptions or hearsay.
- You must avoid generalizations and concentrate on the specifics.
- You must keep organizational interest paramount and make yourself fully aware of your organizational policies before reporting.
- You must appreciate that your organization will respond to or process your concerns in accordance with its policies.
- You must appreciate that your perception and understanding of the fact situation may differ from that of the organization and therefore your report not culminating in the action that you envisage does not imply that it has not been noted by your organization.
- You must understand that risk taking is an essential ingredient of any enterprise and therefore what you may perceive as an incorrect decision may not necessarily be so.
- You must diligently follow up on your report by tracking it and cooperate with the organization by responding to its queries.
- You must suo moto bring to the notice of the organization any additional information that you come across which may help it process your report efficiently.
- You must appreciate that while it is for you to report your concerns, it is for your organization to take such further action thereon if at all any as it may deem appropriate.
- You must remain vigilant and give feedback to your organization whether you are satisfied or not by the action taken on your concern.
No one appreciates a wild goose chase. Not even the most ethical of organizations. By participating in this initiative your organization has provided you an additional channel for expressing your concerns and demonstrated its willingness to listen. You can use this platform and reach out to the top management in your organization without feeling embarassed, vulnerable or threatened. Now it is entirely upto you to make its best use keeping the interest of the organization and its stakeholders in mind.
Unless you speak up and report no one will know. While you have a right to be heard you also have a duty to act and report responsibly. Responsible reporting alone will ensure that all your concerns are taken seriously by your organization and given the attention they deserve.
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